Privacy policy
On 25th of May 2018, the EU General Data Protection Regulation replaced the Data Protection Act of 1998.
This gave us all new rights in relation to the privacy of our personal information.
Please see the explanation below of how you can use those rights.
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We are committed to looking after your data. This notice explains how Daniel Hanson Partnership ("We") collects personal data from you, why we collect it and how we process it, because looking after your data is of the utmost importance.
Please feel free to get in touch anytime with any queries about the information we hold:
Daniel Hanson Partnership
‘Crossland House’
577 Nuthall Road
Nottingham
NG8 6AD
Phone: +44(0)1159783677
Email: site@danielhanson.co.uk
OUR WEBSITE IS SECURE
Details we require from you when placing an order are your name, delivery address, daytime contact number, and card type, card number, expiry date and full postal billing address, and email address. Card security is a high priority for us and we have taken every precaution to ensure that this information is collected and stored accurately, confidentially and without danger of unauthorised access. These details are not held online but held securely within our mail order system, via STRIPE and PAYPAL. www.danielhanson.co.uk is a secure site that uses encryption technology to safeguard your details. Encryption technology provides billions of code combinations per order transaction and prevents other internet users from accessing your personal details during transmission. We are also able to process card payments via telephone during our UK office hours or by appointment outside of these hours.
Daniel Hanson Partnership, via Squarespace uses Secure Socket Layers (SSL), encryption technology.
If you have any questions regarding our security policy, please call us on +44(0)1159783677
DATA COLLECTION
We will only collect personal data from you that is relevant to www.danielhanson.co.uk to enable us to fulfil our transactions with you, provide you with the service you expect and help us shape the future of our website to meet your demands. As part of our total commitment to data protection we will ensure that this data is collected and stored by Daniel Hanson Partnership accurately and in a safe and secure environment. When you purchase from Daniel Hanson Partnership you will be asked to provide your name, email address, billing address, delivery address, phone number and credit or debit card number. Details of all your order transactions will be collected and stored.
IP ADDRESSES
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. Your IP address may also be used to diagnose problems with our server, monitor visitor traffic patterns and site usage to help us develop and improve our sites further.
WHERE WE STORE YOUR DATA
Our site is hosted on Squarespace, which is fully GDPR compliant. The information you provide to us is stored through Squarespace’s data storage, databases and the Squarespace application, on secure servers. Squarespace’s Terms of Service and Privacy Statement can be found at https://www.squarespace.com/privacy
If you would like to receive the white paper doc, please email us at site@danielhanson.co.uk
PASSWORDS
Some areas of our site, or login credentials may require us or you to create and utilise a password to access certain pages. You are responsible for keeping this password confidential. We ask you not to share a password with anyone – including those passwords emailed to you personally for shopping purposes.
USE OF INFORMATION
To ensure all your orders are processed efficiently, we rely on accurate data collection and storage and we will automatically contact you by email with our confirmation of your order. Additionally, if you opt in to our newsletter, we will add you to our customer database so that you automatically receive details of future offers and promotions. You will have the option to “unsubscribe” from these mailings at any time by using the unsubscribe link at the foot of our email communications or email us at:
MARKETING
If you opt not to receive marketing and news, and don't complete your order you may still receive email communication, regarding the abandonment of your shopping checkout.
By purchasing one of our products, we will assume there is legitimate interest for us to contact you, confirming your order and for future communications of product updates and offers, in the form of printed catalogues and emails. You will have the option to “unsubscribe” from these mailings at any time by using the unsubscribe link at the foot of our email communications or email us at: site@danielhanson.co.uk to let us know if you'd no longer wish to receive our marketing communications. Some orders may be dispatched with the courier FEDEX. In these circumstances, if an email address or mobile number has been provided at the time of purchase, you will receive updates directly from FEDEX advising the progress of your order through their delivery network. Please note if contact details are entered differently on separate purchases, our system may regard you as a new customer and you may need to update your subscription preferences.
COOKIES
These are small text files, which your web browser places on to your computer or mobile device. They record information about the items you have put into your shopping trolley and provide us with information about how our website is used so we can continue to improve our site.
The online shopping function of the site uses cookies to speed up the ordering process, by enabling our website to recognise you from previous visits. They are not computer programmes and are incapable of reading any material on your hard disk or disseminate viruses. They only contain such information as you have provided to us on the website. We do not use cookies to collect or record information on your name, address or other contact details. You can set up your computer so that it rejects cookies, but in doing so you will be unable to use the shopping facility on the site.
We may use Google Adwords Remarketing to advertise Daniel Hanson Partnership across the internet. These adverts will appear in text, banner or image format when browsing other websites. These cookies are used to track your visit to our website and the pages viewed, from this information adverts will then be displayed showing products we believe may be of interest to you based on your previous viewing history. Please note, no personal details are kept or used, only viewing history.
HOW ARE COOKIES MANAGED?
The cookies stored on your computer or other device when you access our websites are designed by:
- Daniel Hanson Partnership, or on behalf of Daniel Hanson Partnership, and are necessary to enable you to a make purchases on our website.
WHAT ARE COOKIES USED FOR
The main purposes for which cookies are used are:
1. For technical purposes essential to effective operation of our websites, particularly in relation to on-line transactions and site navigation.
2. For Daniel Hanson Partnership to market to you, particularly via adwords and social media advertisements e.g. Instagram and targeted updates.
3. To enable Daniel Hanson Partnership to collect information about your browsing and shopping patterns, including to monitor the success of campaigns, competitions etc.
4. To enable Daniel Hanson Partnership meet its contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.
You can amend your browser settings to reject cookies. To find out more, including how to control or opt out of cookies please visit www.aboutcookies.org
We use the third-party service providers and apps listed below to serve ads or communicate on our behalf across the internet and sometimes on this site. They may collect anonymous information about your visits to our Web site, and your interaction with our products and services. They may also use information about your visits to this and other Web sites to target advertisements for goods and services. This anonymous information is collected through the use of cookie orientated data collection, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user. If you would like more information about this practice and to know your choices about not having this anonymous information used by these third-party service providers, please visit the third-party service provider’s websites.
FACEBOOK - Facebook utilises cookies served to the visitor of the Daniel Hanson website to retarget online advertising through it's social media platforms.
INSTAGRAM - Facebook utilises cookies served to the visitor of the Daniel Hanson website to retarget online advertising through it's social media platforms.
GOOGLE - Google utilises cookies served to the visitor of the Daniel Hanson website to retarget online advertising through it's search engine and on it's affiliated websites.
BING - Bing utilises cookies served to the visitor of the Daniel Hanson website to retarget online advertising through its search engine.
YOUR RIGHTS
THE RIGHT OF ACCESS
Subject Access Requests allow your right to obtain a copy of the information that we hold about you. You have the right to ask us to provide you with this information free of charge. However, should the request be deemed to be manifestly excessive, manifestly unfounded or repetitive, then we are permitted to charge a reasonable fee for providing the information. In such circumstances, and as an alternative, we can refuse to comply with the request. If this is the case then we shall let you know the reasons for us refusing to comply. You have a right to appeal such a decision via the UK Information Commissioner’s Office. For further information visit https://ico.org.uk/
THE RIGHT OF RECTIFICATION
You are entitled to have the information that we hold about you rectified if it is inaccurate or incomplete.
If you believe that the information that we hold about you is inaccurate, incomplete or out of date then please let us know: site@danielhanson.co.uk
THE RIGHT TO ERASURE
You have the right to request that we delete the personal information that we hold about you where we have no compelling reason for its continued processing. This right will apply:
· Where retention of the data is no longer necessary for the purposes that it was originally collected or processed
· Where you have withdrawn consent
· Where you object to us processing the data and there is no overriding legitimate interest for us to continue to do so
· When the personal data has to be erased for us to comply with a legal obligation
· When the data has been unlawfully processed
· Where the data relates to a child
This right shall not apply:
· Where we are exercising the right of freedom of expression and information
· Where we are complying with a legal obligation
· Where we are archiving data in the public interest, for scientific research or for statistical purposes
· When we need the data to exercise or defend a legal claim
THE RIGHT TO OBJECT
You have the right to object to your personal information being processed by us. This means:
· If you object to us processing your data for marketing purposes then let us know and we will stop sending you marketing material
· If you object to us processing your data at all (i.e. where you have an account with us) let us know and we will completely remove your personal information from our systems
If you choose the second option and then change your mind at a later date, then you will need to set up a new account to resume shopping with us.
If you have further queries regarding any of this information, do not hesitate to contact us.